<h2>22.1 - February 16, 2022</h2>This release, ScreenMeet Live 2.0 is a major update with performance enhancements, usability improvements, and some key features shown below. You will need to contact support if you are interested in migrating to this new version. <h3 style="text-align: left;">1. Usability Improvements</h3><ul><li>Chat - chat window now separated from settings</li><li>Participants - toggle button to show participants</li><li>Full Screen - from the browser you can now go into full screen mode</li><li>Participant Layouts - toggle between active speaker and grid layout</li></ul>2. Swarming - Agents can now invite up to 20 participants to join a session. &nbsp;&nbsp;3. HD Screen Sharing - Support for up to 4k resolution streaming for screen sharing.&nbsp;4. File Sharing - Users can share files with participants in the chat screen by selecting a file to upload or simply dragging a file onto the chat.5. Virtual Background - In addition to blurred background, Users can now configure a virtual background using pre-configured images.6.&nbsp;Platform Support for Mobile SDK - Support for Native iOS and Android Apps&nbsp;7. Guest Video Toggle -&nbsp;Agents can now control whether guests can share their video stream.8.&nbsp;&nbsp;Meeting Information Dialog now displays PIN information to allow Users to easily share meeting PIN.8.&nbsp;&nbsp;<h2>Release Notes</h2><ul><li>Enhanced the overall performance of the virtual background.</li><li>Enhanced the notifications of incoming chat messages and file transfer updates.</li><li>Optimized the mobile experience to allow swiping right to close the session side-bar.</li><li>Enhanced the security of the live server and client during internal audits.</li><li>Enhanced the internal event tracking within Live to aid troubleshooting, exporting, etc.</li></ul><ul><li>Corrected an issue that prevented the invite participants button from working as expected with Microsoft Edge</li><li>Corrected an issue that allowed a user to enter a live call multiple times.</li><li>Corrected an issue that caused the session to crash if the screen shared window was closed.</li><li>Corrected an issue that caused some session audio to be distorted.</li><li>Corrected an issue that prevents unexpected behavior when multiple people use the annotation feature at the same time.</li><li>Corrected an issue that prevented users from using the background blur feature.</li><li>Corrected an issue that caused screen sharing to be downscaled improperly.</li></ul>

Live Release Notes Q1 '22

Live Release Notes Q1 22

ScreenMeet 2025 Release Notes

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Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

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New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

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CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component