<h3>Salesforce Release Notes - Q3 of 2022</h3>AppExchange Version - 1.16.1Issues corrected<ul><li>Corrected an issue where the CSAT screen inside of the widget was closing automatically after a few seconds.</li><li>Updated SFDC file component to use new asset endpoints</li><li>Corrected an issue that prevented downloading recordings if the settings inside of <a target="_blank" rel="noopener noreferrer nofollow" href="http://console.screenmeet.com/">console.screenmeet.com</a> was set to "All agents"</li><li>Corrected an issue that prevented scheduling options from showing properly </li><li>Changed verbiage of scheduled sessions label to be more accurate. </li></ul>Features and functionality<ul><li>Added date and time fields to ScreenMeet Files component</li><li>Added premade reports to utilize in Salesforce Dashboards</li></ul> AppExchange Version - 1.16.2<ul><li>Corrected an issue that prevented options from appearing for support sessions</li><li>Corrected issue that prevented some development orgs from being able to add the ScreenMeet component </li></ul>AppExchange Version - 1.16.3<ul><li>Added additional translations to the ScreenMeet Widget</li><li>Added validation to only show the "Leave session" button for Live sessions</li><li>Corrected an issue that prevented the leave session button from working as expected when multiple sessions option is enabled.</li><li>Added support for agents to join scheduled sessions prior to the session starting.</li></ul>

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ScreenMeet 2025 Release Notes

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Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

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New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

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Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component