<h2>Overview</h2>This guide provides a full walkthrough for installing and deploying the ScreenMeet Beam Client across your organization. It supports both manual installs and enterprise-scale rollouts using deployment scripts or MDM tools. It also covers how to configure or change Beam settings post-installation for both Windows and macOS.<hr><h2>1. Installing the Beam Client</h2><h3>Windows (Manual Install)</h3><ol><li>Download the Windows installer: <a target="_new" rel="noopener" href="https://downloads.screenmeet.com/windows/prod/v3/support/msi">ScreenMeet.msi</a></li><li>Follow the guided wizard:<ul><li>Choose install location</li><li>Select whether to create desktop or Start menu shortcuts</li><li>Choose features: Remote Support (attended) and/or Beam (unattended)</li><li>Configure update preferences</li></ul></li><li>When prompted:<ul><li>Enter the Device Group Key</li><li>Select authentication method: <code>No authentication required</code>, <code>Windows credentials</code>, or <code>Password</code></li><li>Optionally add label, tags, hide UI, and enable logging</li></ul></li><li>Complete the install. The device will appear in the corresponding Beam Group within the ScreenMeet console.</li></ol><hr><h3>macOS (Manual Install)</h3><ol><li>Download the macOS installer: <a target="_new" rel="noopener" href="https://downloads.screenmeet.com/mac/prod/beam">ScreenMeetBeam.pkg</a></li><li>Run the installer and approve permissions for:<ul><li>Screen Recording</li><li>Accessibility</li></ul></li><li>After install, click the Beam icon in the menu bar and choose Configure</li><li>In the configuration window:<ul><li>Paste in the Device Group Key</li><li>Select authentication method</li><li>Toggle options for:<ul><li>Hide UI during Beam sessions</li><li>Check for updates</li></ul></li><li>Confirm permissions are granted</li></ul></li><li>Click Save Preferences</li></ol>The macOS device will now appear in your Beam Group in the console.<hr><h2>2. Enterprise Deployment</h2><h3>Windows (Command-Line Deployment)</h3>Deploy using command-line tools like SCCM, RMM, or Intune.Example:<pre><code class="language-plaintext">msiexec /i ScreenMeet.msi /quiet ADDLOCAL="SupportFeature,BeamFeature" \
BEAMGROUPKEY="your-group-key" BEAMAUTHTYPE="password" BEAMPASSWORD="secure123" \
BEAMHIDEUI="1" BEAMFILTERLABEL="Laptop-IT" BEAMFILTERTAGS="it,windows"
</code></pre>Key Parameters:<table style="min-width: 50px;"><tbody><tr><th colspan="1" rowspan="1">Variable</th><th colspan="1" rowspan="1">Description</th></tr><tr><td colspan="1" rowspan="1"><code>BEAMGROUPKEY</code></td><td colspan="1" rowspan="1">Required. Binds device to a Beam Group</td></tr><tr><td colspan="1" rowspan="1"><code>BEAMAUTHTYPE</code></td><td colspan="1" rowspan="1"><code>noauth</code>, <code>native</code>, or <code>password</code></td></tr><tr><td colspan="1" rowspan="1"><code>BEAMPASSWORD</code></td><td colspan="1" rowspan="1">Required if <code>BEAMAUTHTYPE=password</code></td></tr><tr><td colspan="1" rowspan="1"><code>BEAMHIDEUI</code></td><td colspan="1" rowspan="1"><code>1</code> hides Beam UI during session</td></tr><tr><td colspan="1" rowspan="1"><code>BEAMFILTERLABEL</code></td><td colspan="1" rowspan="1">Custom label visible in Beam device list</td></tr><tr><td colspan="1" rowspan="1"><code>BEAMFILTERTAGS</code></td><td colspan="1" rowspan="1">Comma-separated tags for sorting/filtering</td></tr><tr><td colspan="1" rowspan="1"><code>BEAMENABLELOG</code>, <code>BEAMUPLOADLOG</code></td><td colspan="1" rowspan="1">Enable local or remote logging for support</td></tr></tbody></table><blockquote>The <code>Device Group Key</code> links the device to the correct organizational access group.</blockquote><hr><h3>macOS (MDM Deployment)</h3><ol><li>Upload the <code>ScreenMeetBeam.pkg</code> to your MDM</li><li>Use a pre-install script to generate the device configuration plist</li><li>To set, remove, or get allowed Org ID’s, use the following Terminal commands<ul><li>Set or update Org IDs: <code>/Applications/ScreenMeetSupport.app/Contents/MacOS/ScreenMeet setAllowedOrgIDs=12345,54321</code></li><li>Remove Org IDs: <code>/Applications/ScreenMeetSupport.app/Contents/MacOS/ScreenMeet setAllowedOrgIDs=</code></li><li>Get Org IDs currently allowed: <code>/Applications/ScreenMeetSupport.app/Contents/MacOS/ScreenMeet getAllowedOrgIDs</code></li></ul></li><li>Optional: Add an audit script to detect if Beam is missing and trigger install</li></ol>Example Command:<pre><code class="language-plaintext">mkdir -p /Users/Shared/ScreenMeetBeam
PLISTFILE="/Users/Shared/ScreenMeetBeam/Config.plist"
cat &gt; "$PLISTFILE" &lt;&lt;EOF
&lt;?xml version="1.0" encoding="UTF-8"?&gt;
&lt;plist version="1.0"&gt;
&lt;dict&gt;
 &lt;key&gt;authMode&lt;/key&gt;&lt;string&gt;password&lt;/string&gt;
 &lt;key&gt;password&lt;/key&gt;&lt;string&gt;your-password&lt;/string&gt;
 &lt;key&gt;groupKey&lt;/key&gt;&lt;string&gt;your-group-key&lt;/string&gt;
 &lt;key&gt;hideUI&lt;/key&gt;&lt;string&gt;true&lt;/string&gt;
 &lt;key&gt;label&lt;/key&gt;&lt;string&gt;mac-laptop-1&lt;/string&gt;
 &lt;key&gt;tags&lt;/key&gt;&lt;string&gt;mac,finance&lt;/string&gt;
&lt;/dict&gt;
&lt;/plist&gt;
EOF
</code></pre>Key Parameters:<table style="width: 590px;"><tbody><tr><th colspan="1" rowspan="1">Variable</th><th colspan="1" rowspan="1">Description</th></tr><tr><td colspan="1" rowspan="1"><code>groupkey</code></td><td colspan="1" rowspan="1">Required. Binds device to a Beam Group</td></tr><tr><td colspan="1" rowspan="1"><code>authmode</code></td><td colspan="1" rowspan="1"><code>noauth</code> or <code>password</code></td></tr><tr><td colspan="1" rowspan="1"><code>password</code></td><td colspan="1" rowspan="1">Required if <code>authmode=password</code></td></tr><tr><td colspan="1" rowspan="1"><code>hideUI</code></td><td colspan="1" rowspan="1"><code>true</code> hides Beam UI during session</td></tr><tr><td colspan="1" rowspan="1"><code>label</code></td><td colspan="1" rowspan="1">Custom label visible in Beam device list</td></tr><tr><td colspan="1" rowspan="1"><code>tags</code></td><td colspan="1" rowspan="1">Comma-separated tags for sorting/filtering</td></tr></tbody></table><blockquote>Your exact scripts may vary depending on your MDM (Jamf, Kandji, Intune, etc.)</blockquote><hr><h2>3. Changing Beam Settings After Installation</h2><h3>Windows</h3>Open the Beam Configuration app (search from Start Menu).<ul><li>General Tab:<ul><li>Change group key</li><li>Temporarily disable Beam without uninstalling</li></ul></li><li>Security Tab:<ul><li>Change authentication method</li></ul></li><li>Advanced Tab:<ul><li>Enable/disable updates</li><li>Enable logging for troubleshooting</li></ul></li></ul>Click Apply Changes to save.<hr><h3>macOS</h3>Click the Beam icon in the top-right menu bar and choose Configure.You will see:<ul><li>Device Group Key field and validation</li><li>Client Authentication Method dropdown</li><li>Options to:<ul><li>Hide UI during sessions</li><li>Check for updates</li></ul></li></ul>Also confirms whether Screen Recording and Remote Control permissions are granted.Click Save Preferences to apply changes.<hr><h2>Summary</h2><table style="width: 701px;"><tbody><tr><th colspan="1" rowspan="1">Task</th><th colspan="1" rowspan="1">Platform</th><th colspan="1" rowspan="1">Manual</th><th colspan="1" rowspan="1">Enterprise Deployment</th></tr><tr><td colspan="1" rowspan="1">Install Beam Client</td><td colspan="1" rowspan="1">Windows</td><td colspan="1" rowspan="1">MSI installer</td><td colspan="1" rowspan="1">Command-line with parameters</td></tr><tr><td colspan="1" rowspan="1">Install Beam Client</td><td colspan="1" rowspan="1">macOS</td><td colspan="1" rowspan="1">PKG installer</td><td colspan="1" rowspan="1">MDM with pre-configured plist</td></tr><tr><td colspan="1" rowspan="1">Configure Post-Install Settings</td><td colspan="1" rowspan="1">Windows</td><td colspan="1" rowspan="1">Beam Configuration app</td><td colspan="1" rowspan="1">Overridable with install flags</td></tr><tr><td colspan="1" rowspan="1">Configure Post-Install Settings</td><td colspan="1" rowspan="1">macOS</td><td colspan="1" rowspan="1">Beam menu bar &gt; Configure</td><td colspan="1" rowspan="1">Via configuration plist</td></tr><tr><td colspan="1" rowspan="1">Bind to Beam Group</td><td colspan="1" rowspan="1">Both</td><td colspan="1" rowspan="1">Use Device Group Key</td><td colspan="1" rowspan="1">Included in script or installer args</td></tr></tbody></table>

Beam Client: Installation, Deployment, and Configuration Guide

Getting Application from ServiceNow Store

Using your Azure Blob for ScreenMeet File Storage

Minimal Cobrowse Script

Frequently Asked Questions

Timeout Settings

July

Remote Control

IP Access Control Feature

Live Release Notes Q2 2024

Video Chat Integration

Cobrowse Settings

CoBrowse Release Notes Q2 23

Connecting to Mac devices

Connecting to a Device Using Beam

Windows Tools

Starting a session

CoBrowse Release Notes Q1 22

Remote Support Release Notes Q4 24

Clipboard

Release Summer 21 (1.14)

Virtual Agent Integration w/ ScreenMeet

Android SDK Quickstart

Security

Remote Support Release Notes Q3 23

Replay Settings

Custom Copy

CoBrowse Deployments

AI Summary History

Integration Signing Key

Microsoft D365 Release Notes Q4 2022

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October

Live Settings

ScreenMeet Console Customers

Hosting a Desktop Session

Remote Support Release Notes Q2 23

Creating a Replay Recording

AI Assist Overview

Included Reports and how to add them into Dashboards

Custom Domain

Networking Configuration

AI Summarization

Remote Support

Overview

Remote Support Settings

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Sign in to console.screenmeet.com

Multiple Domain and Subdomain support

February

File Transfer Settings

Exporting ScreenMeet + Salesforce data to third party visualization tools

Beam Release Notes Q1 24

Regional Geo-Fencing

Custom Branding

AI Assist

Configure API service

Beam Release Notes Q3 23

Joining & Completing a Live Plus session

Egress IP Addresses

Custom URL

Starting a Session from within Salesforce

Settings and Policies

Requirements

How To Install ScreenMeet in Your Genesys Instance

Localization

Configuring Environment Variables

Reviewing a Session

August

Remote Support Release Notes Q1 23

Live Release Notes Q2 22

Release Summer 2020 (1.9)

Device Requirements

System Information

Create Multiple Sessions

ServiceNow Release Notes Q4 24

403 Forbidden while making API request

Manage Beam Group Permission Set

ScreenMeet Platform Release Notes Q3 23

Remote Support Release Notes - Q1 22

Screen Annotation

Creating a Session

Custom Background

Remote Support Release Notes Q2 24

AI Summary Studio

Instructions to Person at End Point Device

Beam Groups: Setup, Settings, and Access Management

Component settings

Customer initiated sessions with a chatbot

ScreenMeet 2024 Release Notes

Package Installation Error - Case-Case Layout: feedLayout is not supported for this layout

Developer Notes (3.0.11)

Starting a Session from Dynamics

ScreenMeet Platform Release Notes Q1 23

Remote Support Release Notes Q2 22