Agent Guide
Starting a Replay
Updated Sep 2, 20261 min read
Within your integrated CRM platform/console.screenmeet.com, navigate to where the widget is embedded and click on "Create Replay Session".
Share the replay link with your end user so that they may share their recording with you.
Starting sessions within your CRM
Salesforce: Starting a Session
ServiceNow: Starting a Session
Zendesk: Starting a Session
Dynamics: Starting a Session