<h2>Field Descriptions</h2><table style="min-width: 75px;"><tbody><tr><th colspan="1" rowspan="1">Field Label</th><th colspan="1" rowspan="1">Type</th><th colspan="1" rowspan="1">Description</th></tr><tr><td colspan="1" rowspan="1">Session Id screenmeet__Session_Id__c</td><td colspan="1" rowspan="1">Text(16) (Unique)</td><td colspan="1" rowspan="1">This is the external-id unique identifier of the ScreenMeet Session in the ScreenMeet system. This identifier is required when performing any kind of update or close operations on existing ScreenMeet Sessions.</td></tr><tr><td colspan="1" rowspan="1">Created By CreatedById</td><td colspan="1" rowspan="1">Lookup(User)</td><td colspan="1" rowspan="1">(Standard Field) User lookup of the Salesforce user who created this session. This field will be set to the Service Account by default unless the Edit Audit Fields system permission for the <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.screenmeet.com/v1/docs/salesforce-service-account-setup">Service Account</a> have been enabled.</td></tr><tr><td colspan="1" rowspan="1">Duration Seconds screenmeet__duration_seconds__c</td><td colspan="1" rowspan="1">Number(10, 0)</td><td colspan="1" rowspan="1">The number of seconds for which the session was in an active state. </td></tr><tr><td colspan="1" rowspan="1">Last Modified By LastModifiedById</td><td colspan="1" rowspan="1">Lookup(User)</td><td colspan="1" rowspan="1">(Standard Field) The user who last modified this object.</td></tr><tr><td colspan="1" rowspan="1">Live Session Name</td><td colspan="1" rowspan="1">Text(80)</td><td colspan="1" rowspan="1">(Standard Field) The Salesforce name/label for this session.</td></tr><tr><td colspan="1" rowspan="1">Owner OwnerId</td><td colspan="1" rowspan="1">Lookup(User,Group)</td><td colspan="1" rowspan="1">(Standard Field) The user who owns this session. This field is set to the user who created the session.</td></tr><tr><td colspan="1" rowspan="1">parentObjectId screenmeet__parentObjectId__c</td><td colspan="1" rowspan="1">Text(18)</td><td colspan="1" rowspan="1">The Salesforce Object ID of the object from which this session was created. If it is created from the Application Tab directly, this will be set to the User Id of the user who created the session. If the session is made with the ScreenMeet Live Widget from another object, then this value will be the ID of that object, e.g., 08p2F000000ODFEQA4</td></tr><tr><td colspan="1" rowspan="1">parentObjectType screenmeet__parentObjectType__c</td><td colspan="1" rowspan="1">Text(64)</td><td colspan="1" rowspan="1">The parent object type, in lower case, where the parent object is the object into which the widget is embedded, e.g., case, opportunity, user, serviceappointment. </td></tr><tr><td colspan="1" rowspan="1">PIN screenmeet__pin__c</td><td colspan="1" rowspan="1">Number(10, 0)</td><td colspan="1" rowspan="1">The session PIN. Primarily used with Support and Cobrowse sessions by the user to confirm session entry. These identifiers are temporary and are only active while the session is in a new or active&nbsp;state. </td></tr><tr><td colspan="1" rowspan="1">Record Type RecordTypeId</td><td colspan="1" rowspan="1">Record Type</td><td colspan="1" rowspan="1">(Standard Field) The record type of this row.</td></tr><tr><td colspan="1" rowspan="1">Recording URL screenmeet__recording_url__c</td><td colspan="1" rowspan="1">URL(255)</td><td colspan="1" rowspan="1">A URL where a user can download the recording of this session. Optional. </td></tr><tr><td colspan="1" rowspan="1">Session Type screenmeet__session_type__c</td><td colspan="1" rowspan="1">Picklist</td><td colspan="1" rowspan="1">The type of the session. Current enum values are live, support, cobrowse,&nbsp;and&nbsp;replay</td></tr><tr><td colspan="1" rowspan="1">Start Time screenmeet__Start_Time__c</td><td colspan="1" rowspan="1">Date/Time</td><td colspan="1" rowspan="1">The timestamp of when the session is scheduled to start (only applies to scheduled sessions). </td></tr><tr><td colspan="1" rowspan="1">Stats_JSON screenmeet__Stats__c</td><td colspan="1" rowspan="1">Long Text Area(65536)</td><td colspan="1" rowspan="1">This field will contain a JSON blob of various statistics and metrics related to the session and is not generally shown to users. </td></tr><tr><td colspan="1" rowspan="1">Status screenmeet__Status__c</td><td colspan="1" rowspan="1">Text(16)</td><td colspan="1" rowspan="1">The status of the session. Current possible values are: scheduled, new, active, and closed. </td></tr><tr><td colspan="1" rowspan="1">Termination Reason screenmeet__termination_reason__c</td><td colspan="1" rowspan="1">Text(64)</td><td colspan="1" rowspan="1">A brief description of why the session was closed, e.g., agent closed session. </td></tr><tr><td colspan="1" rowspan="1">Time Ended screenmeet__time_ended__c</td><td colspan="1" rowspan="1">Date/Time</td><td colspan="1" rowspan="1">The time when the the session ended.</td></tr><tr><td colspan="1" rowspan="1">User URL screenmeet__user_url__c</td><td colspan="1" rowspan="1">URL(255)</td><td colspan="1" rowspan="1">The URL to send to the end-user for them to join the session. </td></tr><tr><td colspan="1" rowspan="1">Host URL screenmeet__host_url__c</td><td colspan="1" rowspan="1">URL(255)</td><td colspan="1" rowspan="1">The URL to send to the session host (e.g., the creating agent). This URL contains a unique token that will authenticate the user as the Host of the session. Currently, this is only valid for&nbsp;live session types.</td></tr></tbody></table>Host URLNOTE: We only recommend using the Host URL in communication channels such as email or SMS (text) as a security best practice. ScreenMeet does not recommend granting read access to this field for regular users.

Session Object descriptions

ScreenMeet Live Session Object

ScreenMeet 2025 Release Notes

403 Forbidden while making API request

404 NO_ACCESS

Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

Beam Release Notes Q1 23

Beam Release Notes Q1 24

Beam Release Notes Q2 22

Beam Release Notes Q2 23

Beam Release Notes Q2 24

Beam Release Notes Q3 23

Beam Release Notes Q3 22

Beam Release Notes Q4 22

Beam Release Notes Q4 24

New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

CoBrowse Release Notes Q1 22

CoBrowse Release Notes Q1 24

CoBrowse Release Notes Q2 22

CoBrowse Release Notes Q2 23

CoBrowse Release Notes Q2 24

CoBrowse Release Notes Q3 22

CoBrowse Release Notes Q3 23

CoBrowse Release Notes Q3 24

CoBrowse Release Notes Q4 22

CoBrowse Release Notes Q4 23

CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component