This article explains how to configure the custom consent message. It gives your organization control over the message that end users must read and accept before joining a session, ensuring it aligns with your legal or compliance requirements.Available in Remote Support version 2.114.7 and newer<hr><h3>Configure your Custom Consent Message</h3><ol><li>Log in to <a target="_blank" rel="noopener noreferrer nofollow" href="http://console.screenmeet.com">console.screenmeet.com</a> as an administrator</li><li>Click <code>Organization</code> —&gt; <code>Settings and Policies</code> —&gt; <code>Remote Support Features</code></li><li>Enable <code>Custom Consent Message</code></li><li>Click the <code>New Window Icon</code> (highlighted in red)</li><li>Select a custom language if required from the dropdown of supported languages</li><li>Click the three dots to set as the default language if necessary</li><li>Click into the text box and type your organization’s custom consent message</li><li>Click <code>Preview</code> to view it in the Remote Support client</li><li>Click <code>Save</code> to confirm your changes</li><li>click <code>Save</code> on the Remote Support Features screen</li></ol><hr><h3>Remove the custom consent message</h3><ul><li>Click the three dots —&gt; click <code>Clear custom message</code> —&gt; click <code>Save</code></li></ul>

Custom Consent Message

Getting Application from ServiceNow Store

Using your Azure Blob for ScreenMeet File Storage

Minimal Cobrowse Script

Frequently Asked Questions

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July

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Remote Support Settings

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Settings and Policies

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How To Install ScreenMeet in Your Genesys Instance

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August

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