<h2>ScreenMeet Component Features</h2>Within the component of ScreenMeet, there are notable features that can be enabled that are specific to component/Salesforce behavior.&nbsp;<h2>Viewing the features/settings</h2>Navigate to the page layout where you have deployed the ScreenMeet Component to.As a Salesforce administrator, click on the ScreenMeet component when in the page layout. <h3>Support Multiple Sessions</h3><ul><li>This feature allows multiple sessions to be created concurrently.</li></ul><h3>Enable Scheduling</h3><ul><li>This feature, when enabled, allows sessions to be scheduled later in the future.</li><li>The session will automatically start at the scheduled time so the agent may return to the case/object and join the session seamlessly.&nbsp;</li></ul><h3>Allow Agents to enter support sessions early</h3><ul><li>This feature allows agents to enter the remote support session before their end user/customer has joined.&nbsp;</li><li>Typically, the remote support session will require the user to join first before letting the agent join if this is disabled.&nbsp;</li></ul>

Enabling features within the Salesforce + ScreenMeet component

ScreenMeet 2025 Release Notes

403 Forbidden while making API request

404 NO_ACCESS

Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

Beam Release Notes Q1 23

Beam Release Notes Q1 24

Beam Release Notes Q2 22

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Beam Release Notes Q4 24

New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

CoBrowse Release Notes Q1 22

CoBrowse Release Notes Q1 24

CoBrowse Release Notes Q2 22

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CoBrowse Release Notes Q4 22

CoBrowse Release Notes Q4 23

CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget