Configuring ScreenMeet / Microsoft Entra ID integration

Configuring User Roles for ScreenMeet in Microsoft Entra ID

This guide outlines the steps to add users and assign roles for accessing and managing ScreenMeet in Microsoft Entra ID.

Prerequisites

• Access to your organizations Microsoft Entra ID.

• Administrator permissions to configure Microsoft Entra ID.

Steps to Configure User Roles

1. Sign In and Navigate to Microsoft Entra ID

• Log in to the Microsoft Entra ID.

• Click the hamburger menu icon and select Microsoft Entra ID.

2. Go to Enterprise Applications

In Microsoft Entra ID, select Enterprise Applications.

3. Search for ScreenMeet Support

Within Enterprise Applications, search for ScreenMeet Support.

Within this section, you can add users who will access ScreenMeet to create support sessions.

Important - Group Level Assignment

When assigning a group to an application, only users within that group will have access. The assignment does not cascade to nested groups. For more information, refer to the Microsoft Documentation.

4. Manage Users and Groups

• Under the Manage section, select Users and Groups.

5. Add a User

• Select Add User.

6. Assign a Role

• Select the appropriate members.

Assign the user a role:

• Agent – Can create support sessions.

• Admin – Can modify ScreenMeet permission settings for the entire organization.

7. Verify Admin Permissions in ScreenMeet Console

• Go to the ScreenMeet Console.

• If you see the Organization tab, you have Admin permissions.