<h3>Overview</h3><p>In this release, we focused mostly on cleaning up the clutter we currently had in our package with old components and objects that are no longer in use, while at the same time adding some features and bug fixes.</p><h3><strong>Feature Details</strong></h3><h4>Added Support for scheduling in the widget</h4><p>One feature that we supported for a long time has been scheduling but there was no easy way to achieve it without using custom code/flows.</p><p>As of version 1.15 we support scheduling Live and Support sessions through our standard Lightning Component ScreenMeet Session Widget.</p><p></p><p>We added a flag to our component to enable the scheduling behavior which can be accessed and changed through the Lightning Page Builder.</p><p></p><h4>Added support to Join before guest on Support sessions</h4><p>This feature enables your agent to join the Support session and wait for the guest to join to avoid delays while the guest joins, the component receives the update, then the agent clicks the join.</p><h4>Added a new component that lists ScreenMeet related files</h4><p>We added a new component that allows users to view and download the files related to the parent object of the session.</p><p></p><p>This can be added as a separate component to any object page as shown in the following screenshot</p><p></p><h4>Added a Co-Browse deployment URL link</h4><p>We also added the co-browse deployment URL link to the list of fields shown for the co-browse sessions</p><h3>Bug Fixes</h3><p>Fixed an issue that prevented the agent from sharing its screen while on a session inside the salesforce component</p><h3>Deprecations</h3><ul><li><p>Removed ScreenMeetLiveWidget lightning component</p></li><li><p>Removed ScreenMeetWidget lightning component</p></li><li><p>Removed fields, tabs and layouts of the following deprecated objects</p><ul><li><p>screenmeet__ScreenMeet_Session_Device_Info__c</p></li><li><p>screenmeet__ScreenMeet_Session_Log_Event__c</p></li><li><p>screenmeet__ScreenMeet_Sesion__c</p></li></ul></li></ul>

Release Winter 22

Release Winter 22 (1.15)

ScreenMeet 2025 Release Notes

403 Forbidden while making API request

404 NO_ACCESS

Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

Beam Release Notes Q1 23

Beam Release Notes Q1 24

Beam Release Notes Q2 22

Beam Release Notes Q2 23

Beam Release Notes Q2 24

Beam Release Notes Q3 23

Beam Release Notes Q3 22

Beam Release Notes Q4 22

Beam Release Notes Q4 24

New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

CoBrowse Release Notes Q1 22

CoBrowse Release Notes Q1 24

CoBrowse Release Notes Q2 22

CoBrowse Release Notes Q2 23

CoBrowse Release Notes Q2 24

CoBrowse Release Notes Q3 22

CoBrowse Release Notes Q3 23

CoBrowse Release Notes Q3 24

CoBrowse Release Notes Q4 22

CoBrowse Release Notes Q4 23

CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component