<h3><strong>Installation</strong></h3><p>Into every page and every iframe within the same domain, the following lines of html should be added.</p><pre><code class="language-xml">&lt;!-- Preloading is an optional speedup --&gt;
&lt;link href="https://cobrowse.screenmeet.com/CobrowseCore.js" rel="preload" as="script"&gt;

&lt;!-- Required --&gt; 
&lt;script type="text/javascript" async="true" src="https://cobrowse.screenmeet.com/CobrowseBootstrap.js"&gt;&lt;/script&gt;</code></pre><p><br></p><p>If you are targeting older browsers, there is limited support for the browser api's required by Cobrowse, Internet Explorer 11 is the oldest browser currently supported. If you require support for IE 11 then the following script is required instead of the above.</p><pre><code class="language-xml">&lt;link href="https://cobrowse.screenmeet.com/CobrowseCore.compat.js" rel="preload" as="script"&gt;
&lt;script type="text/javascript" async="true" src="https://cobrowse.screenmeet.com/CobrowseBootstrap.compat.js"&gt;&lt;/script&gt;</code></pre><hr><h3><strong>Security Settings</strong></h3><p>ScreenMeet’s Co-browsing package uses AJAX requests as well as WebSockets which reach out to ScreenMeet’s servers to perform it’s functions therefore to facilitate this and maintain a high standard of web security it is required that ScreenMeet’s api domain is added to the Content-Security-Policy white list.</p><pre><code class="language-javascript">Content-Security-Policy: "connect-src 'self' https://*.screenmeet.com wss://*.screenmeet.com; img-src 'self' data: https://*.screenmeet.com; script-src-elem 'self' https://*.screenmeet.com; frame-src 'self' https://edge.screenmeet.com;"</code></pre><hr><h3><strong>Starting a session</strong></h3><p>To start a session on a page containing the Cobrowse, create a session as an agent, you may use one of the following methods</p><ol><li><p>Create your own modal to collect the session pin and use the <a target="_blank" rel="nofollow" href="https://docs.screenmeet.com/v1/docs/creating-a-custom-ui">provided methods</a> to start a session</p></li><li><p>Enable using <a target="_blank" rel="nofollow" href="https://docs.screenmeet.com/v1/docs/hotkeys">hotkeys</a> to open the default Cobrowse modal (shift+space to open)</p></li><li><p>Use the <a target="_blank" rel="nofollow" href="https://docs.screenmeet.com/v1/docs/starting-a-session-with-a-url">cobrowse_pin query parameter</a> to directly navigate to a page to start a session</p></li></ol><hr><h3><strong>Session traversing multiple domains</strong></h3><p>Some <a target="_blank" rel="nofollow" href="https://docs.screenmeet.com/v1/docs/multiple-domain-and-subdomain-support">additional configuration, javascript, and html</a> must be added to support a Cobrowse session naturally following an end-user between multiple associated domains and sub-domains.</p><hr><p><br></p>

CoBrowse Script Setup

Cobrowse Script

ScreenMeet 2025 Release Notes

403 Forbidden while making API request

404 NO_ACCESS

Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

Beam Release Notes Q1 23

Beam Release Notes Q1 24

Beam Release Notes Q2 22

Beam Release Notes Q2 23

Beam Release Notes Q2 24

Beam Release Notes Q3 23

Beam Release Notes Q3 22

Beam Release Notes Q4 22

Beam Release Notes Q4 24

New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

CoBrowse Release Notes Q1 22

CoBrowse Release Notes Q1 24

CoBrowse Release Notes Q2 22

CoBrowse Release Notes Q2 23

CoBrowse Release Notes Q2 24

CoBrowse Release Notes Q3 22

CoBrowse Release Notes Q3 23

CoBrowse Release Notes Q3 24

CoBrowse Release Notes Q4 22

CoBrowse Release Notes Q4 23

CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component