Webhooks are simple way to post messages from ScreenMeet to your web service. When you configure a Webhook, ScreenMeet will start sending POST HTTP requests to the URL you specify. The content will be signed with a mutual key so that you can verify that the requests are coming from ScreenMeet.<h2>How to configure</h2><h3>Retrieve your signing key</h3><ol><li>Sign into the ScreenMeet console as an Administrator</li><li>Open the top-left menu and click on Organization -&gt; Integration Signing Key</li><li>Click on Show then Copy to copy your signing key into your clipboard</li><li>Your application will use this key to verify signed messages from ScreenMeet </li><li>(optional)&nbsp;You can reset the signing key by clicking on Reset Signing Key</li></ol> <h3>Configure a Webhook</h3><ol><li>Sign into the ScreenMeet console as an Administrator</li><li>Open the top-left menu and click on Organization -&gt; Webhooks</li><li>Click on New Webhook</li><li>Enter the Webhook URL end-point you wish to send your webhook messages to (must be an https:// protocol)</li><li>Enter a description for your webhook</li><li>(optional) You can click on Test next to the Webhook URL to send a test message to your webhook endpoint to test your integration</li><li>If you wish to start sending traffic to your webhook, toggle Is Active to the ON state</li><li>Click Save</li><li>Please note that it may take up to 10 minutes for changes to Webhooks to take affect</li></ol><h2>Webhook Request Specification</h2><h3>Request Properties</h3><table style="min-width: 75px;"><tbody><tr><td colspan="1" rowspan="1">Property</td><td colspan="1" rowspan="1">Value</td><td colspan="1" rowspan="1">Description</td></tr><tr><td colspan="1" rowspan="1">Method</td><td colspan="1" rowspan="1">POST</td><td colspan="1" rowspan="1">Data is sent via a POST request</td></tr><tr><td colspan="1" rowspan="1">URL</td><td colspan="1" rowspan="1">{User Specified}</td><td colspan="1" rowspan="1">The URL is the value you enter when configuring your webhook</td></tr><tr><td colspan="1" rowspan="1">Body</td><td colspan="1" rowspan="1">JSON Array string</td><td colspan="1" rowspan="1">The request is a JSON Array object which contains 1 or more events in the body [ { ...event}, {...event}, ...]. See <a target="_blank" rel="nofollow" href="/v1/docs/webhook-data-dictionary">Webhook Data Dictionary</a> for event data definitions.</td></tr></tbody></table><h3>Request Headers</h3><table style="min-width: 75px;"><tbody><tr><td colspan="1" rowspan="1">Header </td><td colspan="1" rowspan="1">Value</td><td colspan="1" rowspan="1">Description</td></tr><tr><td colspan="1" rowspan="1">Content-Type </td><td colspan="1" rowspan="1">text/plain</td><td colspan="1" rowspan="1">The content type is intentionally set as text/plain, as many web servers will automatically decode a JSON content type body. In this case, the JSON string signature should first be verified prior to parsing the JSON.</td></tr><tr><td colspan="1" rowspan="1">x-signature-algo </td><td colspan="1" rowspan="1">sha256</td><td colspan="1" rowspan="1">This header contains the signing algorithm used to verify the signature. Currently, sha256 is used.</td></tr><tr><td colspan="1" rowspan="1">x-signature </td><td colspan="1" rowspan="1">string</td><td colspan="1" rowspan="1">This is the signature for the request. Your implementation should generate the same signature from the string in the POST body with your secret signing key. The signature should match the one in the x-signature header.</td></tr></tbody></table>

Configuring Webhooks for Data Sync

Getting Application from ServiceNow Store

Using your Azure Blob for ScreenMeet File Storage

Minimal Cobrowse Script

Frequently Asked Questions

Timeout Settings

July

Remote Control

IP Access Control Feature

Live Release Notes Q2 2024

Video Chat Integration

Cobrowse Settings

CoBrowse Release Notes Q2 23

Connecting to Mac devices

Connecting to a Device Using Beam

Windows Tools

Starting a session

CoBrowse Release Notes Q1 22

Remote Support Release Notes Q4 24

Clipboard

Release Summer 21 (1.14)

Virtual Agent Integration w/ ScreenMeet

Android SDK Quickstart

Security

Remote Support Release Notes Q3 23

Replay Settings

Custom Copy

CoBrowse Deployments

AI Summary History

Integration Signing Key

Microsoft D365 Release Notes Q4 2022

Replay Release Notes Q2 24

October

Live Settings

ScreenMeet Console Customers

Hosting a Desktop Session

Remote Support Release Notes Q2 23

Creating a Replay Recording

AI Assist Overview

Included Reports and how to add them into Dashboards

Custom Domain

Networking Configuration

AI Summarization

Remote Support

Overview

Remote Support Settings

CoBrowse Release Notes Q2 24

Sign in to console.screenmeet.com

Multiple Domain and Subdomain support

February

File Transfer Settings

Exporting ScreenMeet + Salesforce data to third party visualization tools

Beam Release Notes Q1 24

Regional Geo-Fencing

Custom Branding

AI Assist

Configure API service

Beam Release Notes Q3 23

Joining & Completing a Live Plus session

Egress IP Addresses

Custom URL

Starting a Session from within Salesforce

Settings and Policies

Requirements

How To Install ScreenMeet in Your Genesys Instance

Localization

Configuring Environment Variables

Reviewing a Session

August

Remote Support Release Notes Q1 23

Live Release Notes Q2 22

Release Summer 2020 (1.9)

Device Requirements

System Information

Create Multiple Sessions

ServiceNow Release Notes Q4 24

403 Forbidden while making API request

Manage Beam Group Permission Set

ScreenMeet Platform Release Notes Q3 23

Remote Support Release Notes - Q1 22

Screen Annotation

Creating a Session

Custom Background

Remote Support Release Notes Q2 24

AI Summary Studio

Instructions to Person at End Point Device

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Component settings

Customer initiated sessions with a chatbot

ScreenMeet 2024 Release Notes

Package Installation Error - Case-Case Layout: feedLayout is not supported for this layout

Developer Notes (3.0.11)

Starting a Session from Dynamics

ScreenMeet Platform Release Notes Q1 23

Remote Support Release Notes Q2 22