<h2>Sprint 94 Release Notes</h2><h2>Android</h2><ul><li><p>Addressed issue with session pauses when switching views.</p></li><li><p>Improved overall session stream quality.</p></li></ul><h2>API Gateway</h2><ul><li><p>Ensured Windows devices are promptly removed from the Beam device table upon uninstallation.</p></li><li><p>Resolved challenges in establishing Beam sessions.</p></li></ul><h2>Cobrowse</h2><ul><li><p>Improved the stability of sticky position features in the viewer.</p></li><li><p>Ensured PII masking image sizes are not impacted by external stylesheets.</p></li></ul><h2>Linux</h2><ul><li><p>Addressed functionality issues with Linux tools.</p></li><li><p>Corrected display errors with the laser pointer feature.</p></li></ul><h2>Live</h2><ul><li><p>Implemented accessibility improvements based on feedback from a third-party auditor.</p></li><li><p>Resolved issues with browser tab screen sharing not functioning correctly.</p></li></ul><h2>Platform</h2><ul><li><p>Updated the landing page with accessibility enhancements.</p></li><li><p>Introduced support for custom tool tips with editable text.</p></li></ul><h2>Remote Support</h2><ul><li><p>Advanced accessibility with features allowing for keyboard-based window dragging.</p></li><li><p>Advanced accessibility with zoomed-in remote desktop panning.</p></li></ul><p></p><p><strong>Past Releases</strong></p><h2>Sprint 93 Release Notes</h2><h2>Android</h2><ul><li><p>Enhanced stability and performance for high priority bugs.</p></li><li><p>Enhanced stability and performance for medium priority bugs.</p></li><li><p>Enhanced stability and performance for low priority bugs.</p></li></ul><h2>API Gateway</h2><ul><li><p>Conducted an in-depth analysis and resolution of Dynamics outage issues for enhanced reliability.</p></li><li><p>Updated Gateway API to integrate seamlessly with the new Cobrowse Viewer.</p></li><li><p>Strengthened security measures by enabling session creation without requiring license validation.</p></li></ul><h2>Cobrowse</h2><ul><li><p>Corrected an issue where the 'id' attribute was missing in the viewer cobrowse iframe.</p></li></ul><h2>Live</h2><ul><li><p>Introduced system audio sharing during screen sharing sessions.</p></li><li><p>Implemented a bypass option for the lobby.</p></li><li><p>Enabled automatic prompts for guests to initiate screen sharing.</p></li><li><p>Quick updates for Live Spanish translations.</p></li></ul><h2>Platform</h2><ul><li><p>Resolved an issue where session idle timeout was not functioning as expected.</p></li><li><p>Fixed a bug where refreshing the page would display an error instead of the intended screenshot.</p></li></ul><h2>Remote Support</h2><ul><li><p>Enhanced accessibility features across MacOS and Viewer, including improved keyboard focus management.</p></li><li><p>Addressed premature session termination and difficulties establishing new Beam sessions on MacOS.</p></li><li><p>Improved clipboard functionality from host to remote in specific scenarios.</p></li><li><p>Updated consent dialog verbiage for a clearer user understanding.</p></li></ul><h2>Replay</h2><ul><li><p>Reinforced security by rectifying a vulnerability that allowed arbitrary file uploads.</p></li></ul><h2>Salesforce</h2><ul><li><p>Refined widget redirect checks and configurations to leverage the new Cobrowse Viewer capabilities.</p></li><li><p>Enhanced Salesforce integration by visibly associating session pins with session IDs.</p></li></ul><p></p>

Clone - Remote Support Release Notes Q4 23

ScreenMeet 2025 Release Notes

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Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

Beam Release Notes Q1 23

Beam Release Notes Q1 24

Beam Release Notes Q2 22

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Beam Release Notes Q2 24

Beam Release Notes Q3 23

Beam Release Notes Q3 22

Beam Release Notes Q4 22

Beam Release Notes Q4 24

New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

CoBrowse Release Notes Q1 22

CoBrowse Release Notes Q1 24

CoBrowse Release Notes Q2 22

CoBrowse Release Notes Q2 23

CoBrowse Release Notes Q2 24

CoBrowse Release Notes Q3 22

CoBrowse Release Notes Q3 23

CoBrowse Release Notes Q3 24

CoBrowse Release Notes Q4 22

CoBrowse Release Notes Q4 23

CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component