Clone - Remote Support Release Notes Q4 23
Sprint 94 Release Notes
Android
Addressed issue with session pauses when switching views.
Improved overall session stream quality.
API Gateway
Ensured Windows devices are promptly removed from the Beam device table upon uninstallation.
Resolved challenges in establishing Beam sessions.
Cobrowse
Improved the stability of sticky position features in the viewer.
Ensured PII masking image sizes are not impacted by external stylesheets.
Linux
Addressed functionality issues with Linux tools.
Corrected display errors with the laser pointer feature.
Live
Implemented accessibility improvements based on feedback from a third-party auditor.
Resolved issues with browser tab screen sharing not functioning correctly.
Platform
Updated the landing page with accessibility enhancements.
Introduced support for custom tool tips with editable text.
Remote Support
Advanced accessibility with features allowing for keyboard-based window dragging.
Advanced accessibility with zoomed-in remote desktop panning.
Past Releases
Sprint 93 Release Notes
Android
Enhanced stability and performance for high priority bugs.
Enhanced stability and performance for medium priority bugs.
Enhanced stability and performance for low priority bugs.
API Gateway
Conducted an in-depth analysis and resolution of Dynamics outage issues for enhanced reliability.
Updated Gateway API to integrate seamlessly with the new Cobrowse Viewer.
Strengthened security measures by enabling session creation without requiring license validation.
Cobrowse
Corrected an issue where the 'id' attribute was missing in the viewer cobrowse iframe.
Live
Introduced system audio sharing during screen sharing sessions.
Implemented a bypass option for the lobby.
Enabled automatic prompts for guests to initiate screen sharing.
Quick updates for Live Spanish translations.
Platform
Resolved an issue where session idle timeout was not functioning as expected.
Fixed a bug where refreshing the page would display an error instead of the intended screenshot.
Remote Support
Enhanced accessibility features across MacOS and Viewer, including improved keyboard focus management.
Addressed premature session termination and difficulties establishing new Beam sessions on MacOS.
Improved clipboard functionality from host to remote in specific scenarios.
Updated consent dialog verbiage for a clearer user understanding.
Replay
Reinforced security by rectifying a vulnerability that allowed arbitrary file uploads.
Salesforce
Refined widget redirect checks and configurations to leverage the new Cobrowse Viewer capabilities.
Enhanced Salesforce integration by visibly associating session pins with session IDs.