Remote Support Release Notes Q1 23

23.3 - March

Product enhancements

• Improved auto update functionality

• Updated SSL signatures for certificates in June.

• Added remote clipboard functionality to Linux support tools.

• Ported Linux client to Debian arm64.

Bug Fixes

• Fixed issue that caused keys to stick when using Mac and Remote Support.

23.1 - February

Product enhancements

• Added a feature to allow end-users to opt out of session recordings - Windows application.

• Improved auto-update functionality

• Allow scripts to retrieve session status information from the ScreenMeet app.

• Improved file transfer handling to have transfer fail gracefully if file type is not supported or if virus scan detects infected files. 

• Implemented security improvements in line with periodic security audits. 

Bug Fixes

• Corrected an issue that caused mouse cursors to not render properly on specific devices. 

• Corrected an issue that caused the remote support client to restart after cancelling remote control in rare cases.

• Corrected an issue that prevented entering text into Powershell windows in rare cases.