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Common Errors

Package Installation Error - Case-Case Layout: feedLayout is not supported for this layout

Updated Sep 2, 20261 min read

If you see the error 'Case-Case Layout: feedLayout is not supported for this layout' when installing the ScreenMeet package:


Solution:

Check that Chatter is enabled in your organization. 

You can enable chatter settings in Salesforce via Setup > Customize > Chatter > Settings (Enable "Turn on Chatter and Global Search features")

This article lists some additional causes and possible solutions.