<h3>Overview</h3>Enterprise customers can customize the ScreenMeet interface to align with corporate branding. This includes updating colors, fonts, and logos for the Remote Support experience. These settings cannot be changed via <a target="_new" rel="noopener" href="https://console.screenmeet.com">console.screenmeet.com</a> and must be requested through our support team.<h3>How to Request Custom Branding</h3><ol><li>Download the <a target="_new" rel="noopener" href="https://docs.google.com/spreadsheets/d/1ta7kHYo900G9A2JzwkV_35s7EfD6u-KE/edit?usp=drive_link&amp;ouid=114676371658156094453&amp;rtpof=true&amp;sd=true">Custom Branding Excel Sheet</a>.</li><li>In the Desired Changes column, enter the new HEX color codes for each UI element you wish to change.</li><li>Include a high-resolution logo file:<ul><li>Format: PNG</li><li>Transparent background</li><li>Minimum resolution: 512x512px</li></ul></li><li>Save the file with the format: <code>CompanyName_CustomBranding.xlsx</code>.</li><li>Email the completed file and logo to <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:support@screenmeet.com">support@screenmeet.com</a>.</li></ol>Processing TimeMost branding changes are applied within 5 business days after confirmation. Complex requests may require additional time.<h3>Branding Best Practices</h3><ul><li>Ensure text and background combinations meet <a target="_new" rel="noopener" href="https://www.w3.org/WAI/WCAG21/Understanding/contrast-minimum.html">WCAG 2.1 AA accessibility standards</a>.</li><li>Use official corporate brand colors for consistency across tools.</li><li>Maintain clear hover state contrasts for interactive elements.</li><li>Preview changes in both light and dark mode before submission.</li></ul><h2>Backgrounds and foregrounds</h2> <table style="min-width: 50px;"><tbody><tr><td colspan="1" rowspan="1">Backgrounds</td><td colspan="1" rowspan="1">Foregrounds</td></tr><tr><td colspan="1" rowspan="1">default_bg_color &nbsp;#FFFFFF</td><td colspan="1" rowspan="1">default_fg_color &nbsp;#424242default_fg_light_color &nbsp;#666666</td></tr><tr><td colspan="1" rowspan="1">primary_bg_color &nbsp;#FBA757</td><td colspan="1" rowspan="1">primary_fg_color &nbsp;#FFFFFF</td></tr><tr><td colspan="1" rowspan="1">secondary_bg_color &nbsp;#FFE8D8</td><td colspan="1" rowspan="1">secondary_fg_color &nbsp;#444444</td></tr><tr><td colspan="1" rowspan="1">danger_bg_color &nbsp;#FCF4F4</td><td colspan="1" rowspan="1">danger_fg_color &nbsp;#E3412D</td></tr></tbody></table><h2>Buttons</h2><table style="min-width: 75px;"><tbody><tr><td colspan="1" rowspan="1"> </td><td colspan="1" rowspan="1">Style name</td><td colspan="1" rowspan="1">Default color value</td></tr><tr><td colspan="3" rowspan="1">Primary button</td></tr><tr><td colspan="1" rowspan="1">Background</td><td colspan="1" rowspan="1">button_primary_bg</td><td colspan="1" rowspan="1">#FFE8D8</td></tr><tr><td colspan="1" rowspan="1">Foreground</td><td colspan="1" rowspan="1">button_primary_fg</td><td colspan="1" rowspan="1">#666666</td></tr><tr><td colspan="1" rowspan="1">Border</td><td colspan="1" rowspan="1">button_primary_border</td><td colspan="1" rowspan="1">#FBA757</td></tr><tr><td colspan="1" rowspan="1">Background mouse over</td><td colspan="1" rowspan="1">button_primary_hover_bg</td><td colspan="1" rowspan="1">#FF0000</td></tr><tr><td colspan="1" rowspan="1">Foreground mouse over</td><td colspan="1" rowspan="1">button_primary_hover_fg</td><td colspan="1" rowspan="1">#FFFFFF</td></tr><tr><td colspan="1" rowspan="1">Border mouse over</td><td colspan="1" rowspan="1">button_primary_hover_border</td><td colspan="1" rowspan="1">#FF0000</td></tr><tr><td colspan="3" rowspan="1">Secondary button</td></tr><tr><td colspan="1" rowspan="1">Background</td><td colspan="1" rowspan="1">button_secondary_bg</td><td colspan="1" rowspan="1">#F2F2F2</td></tr><tr><td colspan="1" rowspan="1">Foreground</td><td colspan="1" rowspan="1">button_secondary_fg</td><td colspan="1" rowspan="1">#666666</td></tr><tr><td colspan="1" rowspan="1">Border</td><td colspan="1" rowspan="1">button_secondary_border</td><td colspan="1" rowspan="1">#A9A9A9</td></tr><tr><td colspan="1" rowspan="1">Background mouse over</td><td colspan="1" rowspan="1">button_secondary_hover_bg</td><td colspan="1" rowspan="1">#FF0000</td></tr><tr><td colspan="1" rowspan="1">Foreground mouse over</td><td colspan="1" rowspan="1">button_secondary_hover_fg</td><td colspan="1" rowspan="1">#FFFFFF</td></tr><tr><td colspan="1" rowspan="1">Border mouse over</td><td colspan="1" rowspan="1">button_secondary_hover_border</td><td colspan="1" rowspan="1">#FF0000</td></tr><tr><td colspan="3" rowspan="1">Danger button</td></tr><tr><td colspan="1" rowspan="1">Background</td><td colspan="1" rowspan="1">button_danger_bg</td><td colspan="1" rowspan="1">#E3412D</td></tr><tr><td colspan="1" rowspan="1">Foreground</td><td colspan="1" rowspan="1">button_danger_fg</td><td colspan="1" rowspan="1">#FFFFFF</td></tr><tr><td colspan="1" rowspan="1">Border</td><td colspan="1" rowspan="1">button_danger_border</td><td colspan="1" rowspan="1">#A81B26</td></tr><tr><td colspan="1" rowspan="1">Background mouse over</td><td colspan="1" rowspan="1">button_danger_hover_bg</td><td colspan="1" rowspan="1">#A81B26</td></tr><tr><td colspan="1" rowspan="1">Foreground mouse over</td><td colspan="1" rowspan="1">button_danger_hover_fg</td><td colspan="1" rowspan="1">#FFFFFF</td></tr><tr><td colspan="1" rowspan="1">Border mouse over</td><td colspan="1" rowspan="1">button_danger_hover_border</td><td colspan="1" rowspan="1">#A81B26</td></tr></tbody></table><h2>Other styles</h2><table style="min-width: 75px;"><tbody><tr><td colspan="1" rowspan="1">Description</td><td colspan="1" rowspan="1">Style name</td><td colspan="1" rowspan="1">Default color value</td></tr><tr><td colspan="1" rowspan="1">“Success“ checkmark</td><td colspan="1" rowspan="1">check_mark_green</td><td colspan="1" rowspan="1">#6DA342</td></tr><tr><td colspan="1" rowspan="1">Scrollbar color</td><td colspan="1" rowspan="1">scrollbar_color</td><td colspan="1" rowspan="1">#A9A9A9</td></tr><tr><td colspan="1" rowspan="1">Scrollbar mouse over color</td><td colspan="1" rowspan="1">scrollbar_hover_color</td><td colspan="1" rowspan="1">#424242</td></tr><tr><td colspan="1" rowspan="1">Application/panels border</td><td colspan="1" rowspan="1">default_border_color</td><td colspan="1" rowspan="1">#CBCBCB</td></tr><tr><td colspan="1" rowspan="1">Textbox/Combobox border</td><td colspan="1" rowspan="1">default_underline_color</td><td colspan="1" rowspan="1">#E0E0E0</td></tr><tr><td colspan="1" rowspan="1">User chat message background</td><td colspan="1" rowspan="1">chat_user_bg_color</td><td colspan="1" rowspan="1">#F2F2F2</td></tr><tr><td colspan="1" rowspan="1">Agent chat message background</td><td colspan="1" rowspan="1">chat_agent_bg_color</td><td colspan="1" rowspan="1">#DDEEFF</td></tr></tbody></table>&nbsp;

Windows Branding

Custom Branding

ScreenMeet 2025 Release Notes

403 Forbidden while making API request

404 NO_ACCESS

Installing ScreenMeet for Salesforce

Advanced CSS customization

AI Assist

AI Assist Overview

Overview

AI Release Notes Q4 24

Requirements

AI Summarization

AI Summary History

AI Summary Privacy

AI Summary Studio

Android SDK Quickstart

How-to: Setup the app for Laser Pointer

How-to: Display a video stream to the end-user

Egress IP Addresses

AWS S3 File Storage

Configuring ScreenMeet / Microsoft Entra ID integration

Signing into ScreenMeet console with Microsoft Entra ID (Azure AD)

Beam Client: Installation, Deployment, and Configuration Guide

Beam Groups: Setup, Settings, and Access Management

Beam Release Notes Q1 22

Beam Release Notes Q1 23

Beam Release Notes Q1 24

Beam Release Notes Q2 22

Beam Release Notes Q2 23

Beam Release Notes Q2 24

Beam Release Notes Q3 23

Beam Release Notes Q3 22

Beam Release Notes Q4 22

Beam Release Notes Q4 24

New Remote Support Client for Mac

Canvas

Certificate-Based Device Validation

Clone - Remote Support Release Notes Q4 23

Clone - Test ScreenMeet 2025 Release Notes

File Storage on AWS

Configuring Information Security & PII

Creating a Custom UI

Custom Copy

Cobrowse Demo

CoBrowse Deployments

Events

Hotkeys

Localization

CoBrowse Release Notes Q1 23

CoBrowse Release Notes Q1 22

CoBrowse Release Notes Q1 24

CoBrowse Release Notes Q2 22

CoBrowse Release Notes Q2 23

CoBrowse Release Notes Q2 24

CoBrowse Release Notes Q3 22

CoBrowse Release Notes Q3 23

CoBrowse Release Notes Q3 24

CoBrowse Release Notes Q4 22

CoBrowse Release Notes Q4 23

CoBrowse Release Notes Q4 24

Remote Control

Remove End Cobrowse Button

Cobrowse Script

Cobrowse Settings

Starting a Session with a URL

Configuration and validation troubleshooting

Configure API service

Configure ScreenMeet for a New Salesforce Sandbox

Configure ScreenMeet to only show on specified tables

Configuring Environment Variables

Configuring Webhooks for Data Sync

Connecting to ChromeOS devices

Connecting to Mac devices

Connection Information

Create Multiple Sessions

Creating a Replay Recording

Creating a session

Custom Consent Message

Custom permission configuration for ServiceNow

Custom URL

Custom Windows Tools

Deploying a Pre-installed Client

Developer Notes

Developer Notes (3.0.11)

Device Requirements

Enable ScreenMeet for Omnichannel Chat Widget

Enabling features within the Salesforce + ScreenMeet component