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2022

Remote Support Release Notes Q2 22

Updated Sep 2, 20261 min read

22.4 - May 11, 2022

Product Enhancements

  • Added option to remove license agreement text from the permission dialog.

  • Support has been added to play audio recordings within the Console without having to download.

  • App version is now available in System Info for Windows

Issues Resolved

  • Resolved an issue with Remote Control getting stuck when admin window receives keyboard focus

  • Resolved an issue where the splash screen gets stuck on Windows 7

  • Resolved an issue with not being able to transfer files with non-ASCII characters in filename

  • Resolved layout issue on Run Command window

  • Resolved an issue when sharing multiple screens where a part of red border of primary monitor showed on secondary monitor

  • Resolved issue with Windows 11 hotkeys mismatch 

22.3 - Apr 13, 2022

Product Enhancements

  • Security fix for Windows client to use new secure endpoint

  • Added ability in the File Transfer window to open the folder that files will be transferred to on the host.

  • Added option to delete transferred files after session ends.

  • Scaling is now disabled on the viewer for ultra-wide monitors

Issues Resolved

  • Resolved issue with display message to request control permission

  • Resolved issue with Windows 8 where the privacy curtain is shown for agent after reboot

  • Resolved issue with tool button icons not being aligned properly